Debt collector laws in Indiana

How the Indiana Deceptive Consumer Sales Act (debt collection provisions) and the Indiana collection agency licensing law protects you, beyond the federal FDCPA, plus licensing and complaints in Indiana.

Short answer

Indiana has its own debt collection law: the Indiana Deceptive Consumer Sales Act (debt collection provisions) and the Indiana collection agency licensing law. It does not cover original creditors collecting their own debts. Debt collectors need a state license in Indiana; the licensing agency is Indiana Secretary of State, Securities Division (applications through NMLS). File complaints with Indiana Attorney General, Consumer Protection Division or the CFPB.

State law
Yes
Covers original creditors
No
License required
Yes
Extra protections listed
3

Indiana's collection law

State law
Indiana Deceptive Consumer Sales Act (debt collection provisions) and the Indiana collection agency licensing law
Law
IC 24-5-0.5-3(b)(20); IC 24-5-0.5-4; IC 25-11-1
Covers original creditors
No
Official text
Read the law

Protections Indiana adds to federal law

  • A debt collector's violation of the federal FDCPA or its rules is also a deceptive act under Indiana law, which the Attorney General can enforce (IC 24-5-0.5-3(b)(20)).
  • Collection agencies must be licensed by the Indiana Secretary of State, must keep money they collect in a separate account and must pay clients within 60 days (IC 25-11-1-7).
  • A court can lower a wage garnishment below 25% (to as little as 10%) if you show good cause (IC 37-2-6-4(b)).

Can you sue a collector under Indiana law?

Not under the Indiana act for FDCPA-type violations: its private-lawsuit section excludes them (IC 24-5-0.5-4(a)). You can still sue under the federal FDCPA (actual damages, up to $1,000 extra, and attorney's fees).

Under federal law you can also sue a collector that breaks the FDCPA within 1 year, for your actual damages, up to $1,000 more and your attorney's fees (15 U.S.C. 1692k).

Do collectors need a license in Indiana?

License required
Yes
Who licenses
Indiana Secretary of State, Securities Division (applications through NMLS)
Check a license
Official license lookup

Indiana is one of 28 states in our 48 state guides that require a license.

In nearby states

Where to complain in Indiana

When a collector crosses the line in Indiana

  1. Save the evidence

    Keep letters, voicemails, emails and texts, and a log of every call.

  2. Check the collector

    Indiana requires a license, so check the collector's: Official license lookup.

  3. Write to the collector

    Use a letter to dispute a debt or to stop collector calls; keep a copy and the mailing receipt.

  4. File a complaint

    Complain to Indiana Attorney General, Consumer Protection Division. You can also complain to the CFPB at consumerfinance.gov/complaint.

  5. Know your right to sue in Indiana

    Under Indiana law: Not under the Indiana act for FDCPA-type violations: its private-lawsuit section excludes them (IC 24-5-0.5-4(a)).

Questions about collector laws in Indiana

Does Indiana license debt collectors?

Yes. Indiana Secretary of State, Securities Division (applications through NMLS)

Is there a Indiana debt collection act?

Yes: the Indiana Deceptive Consumer Sales Act (debt collection provisions) and the Indiana collection agency licensing law (IC 24-5-0.5-3(b)(20); IC 24-5-0.5-4; IC 25-11-1). It does not cover original creditors collecting their own debts.

Who takes complaints about collectors in Indiana?

Indiana Attorney General, Consumer Protection Division: https://www.in.gov/attorneygeneral/consumer-protection-division/file-a-complaint/

Does Indiana law let me sue a collector?

Not under the Indiana act for FDCPA-type violations: its private-lawsuit section excludes them (IC 24-5-0.5-4(a)). You can still sue under the federal FDCPA (actual damages, up to $1,000 extra, and attorney's fees).

Where can I look up a collector's Indiana license?

Use Indiana's official license lookup: https://www.nmlsconsumeraccess.org/.

What protections does Indiana add to federal debt collection law?

A debt collector's violation of the federal FDCPA or its rules is also a deceptive act under Indiana law, which the Attorney General can enforce (IC 24-5-0.5-3(b)(20)). Collection agencies must be licensed by the Indiana Secretary of State, must keep money they collect in a separate account and must pay clients within 60 days (IC 25-11-1-7). A court can lower a wage garnishment below 25% (to as little as 10%) if you show good cause (IC 37-2-6-4(b)).

Related Indiana pages

Debt collector laws in nearby states